User Agreement

This User Agreement (hereinafter referred to as the "Agreement") defines the terms of use of the website baliwood.ae/ (hereinafter referred to as the "Website"), as well as the rights and obligations of the Users and the Website Operator.

1. General Provisions

1.1. This Agreement applies to the website baliwood.ae/ and all its subdomains created by the Operator in the course of their business activities.

1.2. The Operator has the right to amend this Agreement without prior notice. The updated version comes into effect upon publication on the Website.

1.3. The use of information posted on the Website is permitted only within the scope of this Agreement and the applicable legislation of the Russian Federation.

2. ORDERS, PRODUCTS, AND PAYMENT

2.1. The Website is intended to showcase the range of clothing under the Baliwood brand and to collect inquiries from interested users.

2.2. The User may submit an inquiry via the forms on the Website. After receiving the inquiry, the Operator will contact the User using the provided contact details to clarify the information and arrange the order.

2.3. The Website is not an online store. Payment and the conclusion of the purchase agreement are carried out outside the Website, as agreed upon by the parties.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

The User has the right to:

browse the product assortment;
submit inquiries via the forms on the Website;
contact the Operator regarding the assortment, order placement, and inquiry status.

The User agrees to:

provide accurate information when filling out forms;
refrain from actions that disrupt the functionality of the Website;
not use the materials of the Website for commercial purposes without the written consent of the Operator.

The Operator has the right to:

modify, delete, or add products and sections on the Website without prior notice;
temporarily suspend the Website for technical reasons;
contact the User using the provided contact details to clarify the inquiry.

4. INTELLECTUAL PROPERTY

All materials on the Website (texts, images, logos, design elements, etc.) are the intellectual property of the Operator.

Copying, distribution, or use of these materials without written permission is prohibited.

5. LIABILITY

5.1. The Operator is not liable for:

actions of third-party services (postal services, communication providers, etc.);
temporary unavailability of the Website due to technical reasons;
errors made by the User when filling out forms.

5.2. In the event of force majeure (communication disruptions, equipment failures, emergencies), the operation of the Website may be temporarily limited.

6. PERSONAL DATA

6.1. The Operator processes the User’s personal data in accordance with the Privacy Policy published on the Website.

6.2. The submitted data may be automatically transmitted to:

the Operator’s email address: baliwood_clothing@mail.ru;
customer inquiry management systems used by the Operator.

6.3. By submitting a form, the User confirms their consent to the processing of their personal data for the purpose of feedback and inquiry handling.

7. FINAL PROVISIONS

7.1. This Agreement is valid for an indefinite period and supersedes all prior arrangements related to the use of the Website.

7.2. All disputes arising in connection with the use of the Website shall be resolved in accordance with the legislation of the Russian Federation. The parties agree to undertake pre-trial dispute resolution measures.

7.3. For all questions related to the operation of the Website, you may contact: baliwood_clothing@mail.ru.